Privacy Policy

Last updated: 13 June 2026

NexusHalls (“NexusHalls”, “we”, “us” or “our”) helps you discover, compare and enquire about premium banquet halls, kalyana mandapams, marriage gardens, hotels and resorts across Tamil Nadu. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Introduction

This policy applies to the NexusHalls website and the services offered through it. By using our platform, browsing venues, or submitting an enquiry, you agree to the practices described here. If you do not agree with this policy, please do not use the platform. We may operate as an intermediary between you and the venue owners or vendors listed on NexusHalls.

2. Information We Collect

We collect only the information needed to connect you with venues and respond to your enquiries:

• Contact details — your name, phone number and email address.
• Enquiry details — the venue you are interested in, preferred dates, expected guest count, event type and any message you choose to share.
• Communications — records of messages, calls or WhatsApp exchanges you have with us or with vendors through the platform.
• Technical data — basic device, browser and usage information collected automatically through cookies and similar technologies.

We do not require you to create an account to browse venues, and we ask only for the details relevant to your enquiry.

3. How We Use Your Information

We use the information we collect to:

• forward your enquiry to the relevant venue owner or vendor so they can respond;
• contact you about your enquiry and provide support;
• operate, maintain and improve the platform and its listings;
• personalise the venues and offers shown to you;
• detect, prevent and address misuse, fraud or security issues; and
• comply with applicable laws and legal obligations.

4. Sharing With Vendors

When you submit an enquiry, the details you provide (such as your name, phone number, email and enquiry message) are shared with the specific venue owner or vendor for that listing so they can respond to you directly. These vendors are independent businesses and may use your information in line with their own privacy practices. We share your information only to the extent needed to fulfil your enquiry, and we do not sell your personal information.

5. Cookies

We use cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how the platform is used so we can improve it. You can control or disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.

6. Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction, including encrypted connections and access controls. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may:

• request access to the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• request deletion of your information where we are not required to retain it; and
• withdraw consent or object to certain uses of your information.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.

8. Third-Party Services

We rely on trusted third-party service providers to operate the platform, such as SMS and WhatsApp messaging providers for one-time passwords and notifications, and payment processors where payments are involved. These providers process information only as needed to deliver their services and are expected to handle it securely. We are not responsible for the privacy practices of external websites that may be linked from our platform.

9. Children

NexusHalls is intended for adults and is not directed at children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please reach out to us: